Privacy Policy

1. Introduction

Welcome to Guks Intelligent Automation & Design ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us.

This Privacy Policy applies to all information collected through our website (guks.in), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.

• Personal Information Provided by You: We collect names; phone numbers; email addresses; business names; job titles; and other similar information.
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored and processed securely by our payment gateways (e.g., Google Pay, Stripe, Razorpay).
• Automatically Collected Information: We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Website.

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below:

• To facilitate account creation and logon process.
• To fulfill and manage your orders, payments, and service requests.
• To deliver targeted advertising to you (if you have opted-in).
• To request feedback and to contact you about your use of our Website.
• To protect our Services from fraud, unauthorized access, and other illegal activities.
• To train and improve our custom AI models (only using non-sensitive, anonymized business data unless explicitly agreed otherwise).

4. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We absolutely do not sell your personal data to third parties.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services).

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy. We primarily use these to maintain the security of our website, gather analytics (via Google Analytics), and remember your preferences.

6. Data Retention and Security

Retention: We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Security: We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to request access and obtain a copy of your personal information, to request rectification or erasure, and to restrict the processing of your personal information. To make such a request, please contact us using the details provided below.

8. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

9. Contact Us

If you have questions or comments about this notice, you may email our Data Protection Officer at: